Bill Paying at Your Fingertips!
Automated Pay-By-Phone System
Simply dial (253) 857-5950 to enter the automated system. For members facing issues, dial “0” to contact a Member Services Representative.
- PenLight’s automated phone system gives you access to your account 24 hours a day, 7 days a week.
- Get information about your account, including your last payment amount and current amount due.
- Retrieve account information, including last payment and current amount due.
- You can pay your bill via Visa, MasterCard, or American Express.
Learn about PenLight products and services through the system.
SmartHub
- Make payments easily.
- View your last 13 months of statements.
- Opt out of receiving paper bills
AutoPay
Contact Member Services at (253) 857-5950 to enroll in “AutoPay.”
- Save time, energy, and expense of writing checks for your utility bill.
- Ideal for frequent travelers with busy schedules.
- Use credit or debit card or checking account for automatic payments.
- Set up automatic payments each month for convenience.
PrePay
With prepay, there are no paper bills, no due dates, and no late fees, just pay as you go
Contact Member Services at (253) 857-5950 to enroll in “PrePay.”
- Receive email, text, or voice message alerts when your account balance is low.
- Prepay calculates daily dollar and kilowatt usage for each account.
- View usage details by logging into your prepay account on the website.
- Access usage information also by calling the 24-hour automated system.
Read FAQs on prepay and review the Terms and Conditions (PDF) for more details. To sign up, call Member Services at (253) 857-5950.
Drive-Up Window & Drop Box
- Drop box available at the drive-up window for 24/7 payment submission.
- Drive-up window open from 8 a.m. to 4:30 p.m.
- Location: Peninsula Light Company headquarters 13315 Goodnough Drive Northwest
If you have any further questions, please contact Member Services at (253) 857-5950.